Human Connection Will Always Matter: AI From A Counselling Perspective

  “AI is a Child of Humanity” T Panova

This week someone asked me why at my age I am so interested in AI. There are so many reasons, but it is mainly because I care about humanity. I want to learn so that I have a better understanding for my children, your children and my future grandchildren. Besides we are never too old to learn and now is the opportune time to do so.

As a Psychologist and former School Counsellor, I hope that you will explore resources and information that will guide you on a journey to understanding the complex world of AI. More importantly, I hope that you will bring humanity into all your conversations when it comes to AI. I believe that the therapeutic alliance will be more essential than ever before. AI won’t be able to connect the way a counsellor or therapist can. AI won’t be able to help in crisis situations. AI is not human although some may begin to treat it so. The counselling relationship is key and will always matter when it comes to being a helping professional. AI will most likely be used to augment and enhance counselling processes, so understanding how to utilize it will be of the utmost importance.

AI has the potential to impact an individual’s well-being, privacy, and autonomy. As counsellors, it is crucial to address the ethical implications of AI and ensure that its development, implementation, and use align with ethical standards. As counsellors and therapists our ethical standards will need to be revised.

Discussing AI from a counselling perspective will allow for a critical examination of its potential benefits and risks, fostering informed decision-making and responsible use now and in the future. Throughout these months in ETMOOC2 for which I am extremely grateful, I have been doing a lot of reading, discussing and thinking about AI. I hope that you too will begin exploring and learning. We are just at the beginning stages of paying attention and learning how AI will impact all of us. 

AI technology will most likely have psychological effects on individuals. For example, chatbots or virtual assistants designed to provide emotional support may impact the therapeutic relationship between clients and human counsellors. There is no way to predict how and what impact this will have. Time will tell, but we will need to assist clients who develop a trusting relationship with an AI instead of a human and the impacts that could potentially have on their therapeutic outcomes.

Addressing AI from a counselling perspective will allow for the exploration of the potential benefits and drawbacks of incorporating AI into therapeutic settings and school settings . We will need to consider the psychological impact on clients and students in the near future. How will you address these issues?

How will AI gather personal data, analyze emotional expressions, or even provide mental health assessments accurately?  It is important to discuss the potential impact of AI on emotional well-being and mental health, ensuring that AI systems are designed and used in ways that promote individuals’ psychological well-being. There is much to consider when it comes to AI.

How will AI enhance your counselling process?

Will AI help, harm or heal?

What part will you play in making a difference when it comes to AI?

How will you keep up and pay attention to the ethical considerations?

Will AI ever be able to show empathy, compassion, intuition, or cultural nuances?

I really like what Sherry Turkle asks, “Are we really ready to become a machine’s companion even if they are willing to become ours?”

As AI technology becomes more prevalent, individuals will continue to increasingly interact with AI systems in various domains of life. As Counsellors we can play a significant role in helping individuals navigate these interactions, offering support in establishing healthy boundaries, managing expectations, and coping with potential challenges that may arise in human-AI interactions. Knowing what resources are helpful will make a difference in you assisting your clients.

Ensuring that all voices are included in the training of AI systems so that biases will appear less frequently is essential. AI algorithms already perpetuate and amplify these biases. Let’s work together for positive change that is more inclusive for all.

Understanding AI from a counselling perspective will allow for discussions of the potential preferences in AI systems and their implications. We need to ensure that our, and our client’s privacy rights are respected and protected now and in the future.

By addressing AI from a counselling perspective, you as a helping professional can help raise awareness, promote responsible and ethical AI practices, and support individuals in navigating the impact of AI on their well-being and mental health. My suggestion for learning how AI will impact what you do is to start slow and learn as much as you can whenever you can. 

AI does matter when it comes from a counselling perspective. My hope is that you take a look at some of the resources below and share your resources, thoughts and ideas. Some articles could be used as a starting dialogue for professional development sessions, others may pique your personal interest in this topic.My suggestion is to put down or better yet put away your phones whenever you are face-to-face with another person. Have a real conversation making them the most important person in the room whether discussing AI or not. I look forward to staying connected with others who will commit to keeping AI and humanity at the forefront of their growth knowing that human connection will always matter.

AI References and Resources

Adapting to Change: How Will Counsellors Stay Ahead of the Curve in an AI Era

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When it comes to AI Counsellors need to be knowledgeable and keep up to date. Your voice and expertise matter. How are you learning more about AI? When thinking about the impact of AI it can be both intriguing and alarming. What are your thoughts?

Artificial Intelligence (AI) and YOU

  • How can AI be used to enhance your counselling process?
  • What are the potential benefits and drawbacks of incorporating AI in counselling?
  • How might the increasing use of virtual assistants and virtual counsellors, chatterbots, impact the counselling profession? How will you adapt to these changes and continue to provide effective services?
  • How can AI be used to complement human intelligence in the counselling process?
  • What ethical considerations should be taken into account when using therapeutic AI in counselling?
  • How will you address the potential impact of AI on the therapeutic relationship?
  • How will you navigate the emotional connection that some clients/ students may have with computer programs?
  • What do you think about therapeutic robots like Paro ?
  • How will you continue to prioritize the therapeutic relationship in a world increasingly influenced by technology?
  • How might technology enhance or detract from the therapeutic alliance?
  • What steps will you take to advocate for your profession and address ethical considerations surrounding the use of AI in counselling?
  • How can you collaborate with others who are interested in AI?

There is so much to consider. How will you stay informed and educated about emerging AI technologies? You can start by joining AI and You: Etmooc 2. It’s never too late to learn something new.

It’s OK to Say No

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Learning to say no can be challenging, but I respect when people admit they are just too busy or don’t feel like they can do something at this particular time in their life. I especially appreciate when people do not ignore your request, but actually get back to you by taking two minutes to say NO in an email or in person. When we take control over our own lives, set boundaries and say no, we feel better about who we are and stay true to our core values.

The next time someone asks you to do something don’t feel guilty, just respond with one of these choices :

  1. I’m honoured that you asked, but I can’t commit at this time.
  2. Thanks for reaching out and for the kind invitation, I appreciate the opportunity, but unfortunately, I am unable to at this time.
  3. Thank you for thinking of me, I’m afraid I’ll have to decline.
  4. That sounds so interesting, but I have to pass this time.
  5. I wish I could, but I have other commitments that I need to attend to.
  6. Thanks for the invitation, but it’s not possible for me right now.
  7. Unfortunately, I won’t be able to participate, but I appreciate the offer.
  8. I’m sorry, but I have to say no as I am overcommitted.
  9. Thank you for thinking of me, but I’m unable to accept this time.
  10. I’m sorry, but unfortunately, I won’t be able to make it.
  11. Thanks for considering me, but I’ll have to decline this time.
  12. I appreciate you thinking of me , but regretfully have to decline your offer. All the best.
  13. I appreciate the opportunity, but I won’t be able to take it on at this time.
  14. Grateful that you asked me, but unfortunately, I can’t at this time as I am over-committed.
  15. Appreciate the invitation, but I’m unable to at this time.
  16. With regret, I am unable to accept this intriguing invitation. My regards.
  17. At this time I am not adding anything to my work/tasks/projects as my family is the top priority.
  18. I appreciate your interest, but I can’t commit at this moment.
  19. Unfortunately, I have to say no, but thank you for reaching out.
  20. Thanks for thinking of me. I am swamped at the moment, so unfortunately I cannot commit.

I asked two people to do something in the past month and both said no. Although I would have preferred it if they said yes, I so appreciated their response and let them know that I respected their NO. Putting your own needs first is not selfish, people would rather hear a no and you be true to what you value. Being honest and upfront matters. So go ahead and say no and truly mean it. It’s OK.

It’s Time to Unlock the Potential and Perils of Artificial Intelligence for School Counsellors

School Counsellors play a vital role in the education system, helping students with everything from academic concerns to mental health issues. However, with the ever-increasing student population, it can be challenging to keep up with the demand for counselling services. This is where AI comes in.

AI-powered tools can help school counsellors to manage their workload more efficiently and effectively. For example, an AI-powered chatbot can be used to triage students’ needs, directing them to the appropriate resources or counselling sessions. This frees up counsellors’ time to focus on more complex cases and allows them to provide more personalized and effective support. Additionally, AI-powered analytics can be used to identify patterns and trends in student behaviour, helping counsellors to identify and address potential problems before they become serious.

AI can also help to remove the stigma associated with seeking counselling. Many students may be hesitant to seek help due to fear of judgment or embarrassment. However, with the anonymity and convenience of an AI-powered chatbot, students may be more likely to reach out for help. Additionally, AI-powered tools can provide students with access to counselling resources 24/7, so they can seek help whenever they need it. This can be especially beneficial for students who live in remote areas or have busy schedules.

Overall, AI can be a powerful tool for school counsellors, helping them to manage their workload more effectively and provide more personalized and effective support to students. By removing the stigma associated with seeking counselling and providing students with access to resources 24/7, AI can help to improve the mental health and well-being of students in the education system.

There are so many potential ways AI can impact the role of the School Counsellor. The above paragraphs were written by Chat GPT, and although it does not fully explain the pros and cons of using AI , it does give some pause for thought.

I look forward to the ways that Chat GPT and other AI tools can be jumping off points for great dialogue with youth and School Counselling colleagues.

I look forward to beginning this conversation as I stimulate dialogue in my workshop …

It’s Time to Unlock the Potential and Perils of Artificial Intelligence for School Counsellors

In the meantime you may wish to check out some of these resources:

Here is what Dennis Pierce has to say about some of the pitfalls of AI in education. Here is what Torrey Trust has to say :

What do you need to know about ChatGPT?

I am interested to know what you as a School Counsellor think. Sharing Doc – Share any comments, questions, answers, resources, links, examples, and more here in the – Google Document link for School Counsellors. How will you use AI to help you , help your students? In all my questions to chat GPT re: school counselling topics, it has said several times that Chat GPT does not replace a professional School Counsellor . Although AI will not replace you … a person who knows how to use AI ethically and educationally may someday.

Meichenbaum Matters

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There are some therapists who contribute more than others to the helping professions and Donald Meichenbaum is one of them. I have been privileged to attend a couple of his trainings. If you ever get the chance I suggest you sign up for one. I love that he has so generously given us resources that are not only practical, but helpful. If you are a School Counsellor/ Psychologist or Psychotherapist I know you will enjoy his book the Roadmap to Resilience . Bonus it’s free.

Thank you Dr. Meichenbaum for all the work you do with the melissa institute to help othersl

The Best Is Yet To Be

As I put away my Christmas decorations for another year I reflect and acknowledge that although it has been a very quiet time with just my husband and I and not the Christmas I had hoped for; I also recognize that I have so much to be grateful for. So many have heartbreaks and challenges that are unimaginable at this time of year, leaving many families with much grief and sadness.

I need hope in my life. So I must look at each day expecting that the best is yet to be. That things will get better and even if this year brings more Covid and life challenges, I will look at what I can do not what I can’t to make this year the best it can be.

All It Takes Is A Defining Moment

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For Desmond Tutu meeting Trevor Huddleston determined the path of his life. In my own life there are many defining moments that led me to who I am today. Teachers, coaches , community members and a School Counsellor had an impact.

In grade 12 (1976) my School Counsellor Mrs. Brown gave me $100.00 towards my post secondary education. My family could not afford to pay my way. I was the first in my family to go to University so it was certainly a big deal. I did not realize at the time just how much money that was or even how incredible it was that she did that. What a gift and an impact she had on the trajectory of my life. A lacrosse scholarship and a bursary ( both recommended by community members) paid for all four years of my Bachelor of Child Study degree. How fortunate was I ?

I never underestimate the power of a small (albeit grand) gesture in forming who we are and what we choose to do in our lives. I intentionally make sure each day I work with students I keep that in mind. I intentionally pay it forward on as many occasions as I can.

All it takes is a defining moment and you might be the one that makes that happen and if someone makes that happen for you tell them.

Books to Help High School Students Navigate Life

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I asked a few of my educator friends about a book they would recommend and here is the list. I’ll start with my favourite by Viktor Frankl. The rest are in no particular order.

1. Man’s Search for Meaning by Viktor Frankl

2. Tuesdays With Morrie

3. Wherever You Go There You Are

4. The Alchemist

5. Make A Dash

6. The Hate You Give

7. Fountainhead

8. The Upside of Unrequited

9. The Total Money Makeover

10. A Child Called It

11. Make Your Bed

12. Everything I know I learned In Kindergarden

13. City of Joy

14. Don’t Throw Sand in The Sandbox

15. 1984

16. Grapes of Wrath

17. To Kill A Mockingbird

18. Do What You Are

19. Netsmart

20. Financial Peace University

What book would you recommend?

People Not Programs Change Children

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We all know that relationships matter, but sometimes we still need reminders. We keep searching for the perfect programs to help kids. In my opinion , time would be better spent being the person who makes a difference in a child’s life and helping increase the quality and number of people who can make a positive impact.

There are so many children who need our help for a multitude of reasons. Find ways to support, nurture, interact, listen to, respect, give hope to, and connect kids with people and resources that can help them.

Be that adult who attends to the emotional health of the children as well as your own. Model your humanity and compassion daily. Provide a safe haven where you and those you work with enjoy going to school each day, no matter the stresses of the world. Be present each day to the best of your ability and forgive yourself and others if things don’t go as planned. It’s more than OK to not feel at your best each day considering the circumstances, just do the best you can for the kids and reach out for support if and when you need it.

It is especially challenging being an educator right now like no other time I have experienced in my past forty years in education. I know what you do matters and I want to thank you for all that you do. Click here for a little gift. I hope in some small way this brightens your day.

People not programs change children. You have an abnormally large heart , I am sure that’s why you became an educator in the first place, so continue to be one of those people who makes a difference in the life of a child while taking good care of yourself.

A Gift For Teachers

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Teachers deserve so much more than this for all they do day in and day out. This is my little treat for them as we enter World Teachers’ Day on Monday. It’s my small way to say thanks for who you are and what you do. Click here for a little gift.